1. Your holiday contract
When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. You must be at least 18 years of age to make a booking with us. Your contract with Paphos Holidays is made once your booking has been confirmed.

2. Deposit
A non-refundable deposit of 50% of the total rental is required to secure price and booking. When paying by bank transfer your booking will be held for 5 days until your deposit is received by Paphos Holidays. If you’re booking is made within 8 weeks or less from your departure date it must be accompanied by full payment. Your booking is only confirmed upon receipt of your payment and this will be confirmed in writing.

3. Payment of the balance
The balance must be paid 8 weeks prior to the commencement date or within 5 days if the date is within 8 weeks of the commencement date. Payment can be made by bank transfer. When payment is made in addition a refundable security deposit of £100 is required to cover any damage, breakages or loss. This £100 will be refunded within 2 weeks of completion of your holiday less if any cost of damages, breakages or loss of goods. This will automatically be added to the total cost of your booking. If we do not receive the balance by the 8 week prior to your commencement date we shall be entitled to cancel the booking without prejudice.

4. If you cancel your holiday
Cancellation of booking must be in writing or by email and be received by Paphos Holidays within 8 weeks of the holiday commencement date. If cancellation is prior to this, only the deposit will be forfeited. If cancellation is less than 8 weeks before the departure date the full hire cost is to be paid. We recommend that full insurance is taken out to cover cancellation.

5. Alterations or cancellation by us
In the unlikely event that the property becomes unavailable due to circumstances beyond Paphos Holidays control you will be notified immediately and offered alternative accommodation or a full refund. Any refund is restricted to the property hire costs and Paphos Holidays are not liable for any cancellation or administrative charges for travel arrangements etc. If the substituted accommodation is of a lower price than the one originally booked we will refund the price difference.

6. What is included
The property rental includes the linen, towels, water and electricity, any defects or deficiencies must be reported to your representative of Paphos Holidays within 48 hours of your arrival. After this time it will be assumed that everything is in order.

7. Occupancy
Only persons accompanying the named guest on the booking may occupy the property. The property can not be re-let or sub-let to any other group, party or individual without written permission from Paphos Holidays. Under no circumstances may more than the maximum number occupy the property. Paphos Holidays reserve the right to refuse admittance to the guest and party if they are in breach of this condition. We do not accept pets in the property.

8. Your responsibility
You are responsible for taking care of the property and its contents. At the end of the hire period the property and its contents including all equipment furniture and utensils, etc must be left clean and tidy which includes the crockery and cutlery cleaned and stored in the appropriate cupboards, and ensure that the cooker, microwave and fridge are clean. You should ensure that no member of your party engages in any activity in or around the property or swimming pool, which may cause damage or offence to the neighbours or other third parties. You should also ensure that all rubbish is cleared away from the property and placed in the communal dustbins.

9. Damage to the property and its contents
Except in the case of normal wear and tear you will be responsible for making good any damage to the property or its contents, which has occurred due to negligence willful damage or irresponsible behavior on the part of those occupying the property. You will be liable to pay for the cost of replacement or rectifying damage.

10. Rights of access
Paphos Holidays/our representatives have the right to access the property at any time with due regard to the convenience of you for the purpose of linen change, inspection of the property, and to carry out essential, or routine repair or maintenance work.

11. Our Responsibilities
Neither Paphos Holidays or any of our representatives can be held responsible for any circumstances beyond our control including but not limited to, mechanical breakdown, satellite television reception, swimming pool maintenance, failure of any public supply, injury, illness, death or loss.

12. Holiday insurance
Adequate holiday insurance is essential and the rental of the property does not include insurance.  We recommend that a full insurance is taken out to cover cancellation, personal accident, and medical, damage etc.

13. Accuracy of information
Paphos Holidays take great care to ensure that the information and photographs contained on this website are correct and all details are updated on a regular basis.

14. Arrival and departure times
The property will be available for occupation from 16.00 on the day of arrival and must be vacated by 10.00 on day of departure however we will do our utmost to accommodate all our guests.

15. Keys
Detailed instructions for keys, directions, car hire or taxi service will be confirmed to you in writing on receipt of the balance

16. Complaints
In the unlikely event that you have a complaint about the property or its contents whilst on holiday, it must be reported immediately so the relevant action can be taken to rectify the problem.  Paphos Holidays will have no liability for any complaint submitted after completion of the hire period.

17. Building and development work
In the event of building work taking place by local authority, developers or neighbours it is important to note that Paphos Holidays are not responsible for such work and is unable to stop such work taking place or control the levels of noise.

18. Force Majeur
Paphos Holidays regret that they cannot accept liability or pay any compensation where the performance or prompt performance of their contractual obligations is prevented or affected by ‘force majeur’. In these terms and conditions of hire, ‘force majeur’ means any event which Paphos Holidays or the suppliers of the service(s) in question could not, even with due care, foresee or avoid. Such events may include, but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes or other industrial disputes, natural disasters, fire, acts of God, terrorist activities, quarantine, epidemics, weather conditions, government action or other events outside our control.

20. No Smoking Policy
All our properties have a no smoking policy but smoking is permitted on the balcony and terrace and there may be ashtrays provided for this.

21. Property Guidelines
There will be full guidelines for you at the property. This will include a contact telephone number if you require assistances. There will also be instructions for the air-conditioning etc.

22. Air conditioning
Please note that there is an additional charge for air conditioning. Please ask for details when booking.

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